RewardsButler and Mobile API degraded performance

Incident Report for Ignite Retail Technology

Resolved

The vendor has resolved this issue.
Posted Mar 01, 2018 - 09:56 MST

Identified

RewardsButler and the Mobile API has degraded performance due to packet loss and network routing convergence with a vendor. The KRS NOC has identified the issue, opened a ticket with the vendor and are working quickly to resolve the issue.
Posted Mar 01, 2018 - 09:56 MST
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